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Blindsided at Work: The Danger of Undermining Your Team
Leadership is more than just achieving fast results. It involves building strong relationships, earning trust, and establishing credibility with your team. Acting alone without considering the impact on your direct reports can sabotage their effectiveness and damage relationships, which is bad for your team and the business. This can ultimately result in reduced engagement, productivity, and negatively impact the bottom line. The solution? Slow down, practice empathy and humility. Take the time to build strong relationships, have those tough conversations, and work towards common goals. This approach creates a culture of trust, autonomy, and collaboration that sets your team up for long-term success.
Clear strategy makes your executive team, a team
Effective leadership teams and strategy go together and each strengthens the other. It’s hard to be a team working together towards the same future without clarity of purpose, priorities and how we define and measure success. To have your team truly operate as team vs a working group, its essential that the team also has clear vision they are working together to achieve.
Is your executive team too big?
We do a lot of executive team coaching with all sizes of teams including some with as many as 16 executives. The larger the team, the likelier the question comes up “Is our team too big”? If you’re asking yourself the question, the answer is often – Yes.
To have your team truly operate as team vs a working group, its essential that the team has clear goals for the team to work together to achieve. Patrick Lencioni describes a team as a small group of people who work together to achieve a goal. He suggests that when your team gets over 8-12 people, it may no longer fit this “small group” definition and become very difficult to stay as a single team.
Consensus or autonomy: how leaders can make better decisions
One paradox we face as leaders is how difficult decisions get made effectively with our teams – we know it’s helpful to gather perspectives to inform better decisions and yet we are also supposed to be bold and act decisively – so which is it? I think the answer is in the choices we make between these two polarities to fit the situation at hand.
Moving from permacrisis to permachoice
The 2022 word of the year, according to Collins Dictionary, is permacrisis: an extended period of instability and insecurity, especially one resulting from a series of catastrophic events. 2022 globally has been filled with pandemic, war, volatile markets, weather chaos, rising inflation and more. As leaders you’re dealing with supply chain, talent retention and attraction, quiet quitting, hybrid work environments, economic uncertainty, rising costs for labour and materials and so much more.
Eliminate the dirty yes
Imagine if we could harness all the lost energy by eliminating the times when people in our teams said ‘yes’ but really thought ‘well maybe’ or ‘nope, not doing that’. That is a dirty yes. It’s is an invisible process that drags down the speed of every organization. Not only that, when this happens we lose mental energy, get frustrated with each other and erode trust – all the things opposite to what we want in great leadership.
This is especially relevant right now as many organizations are renewing their business strategy and looking for buy-in to new priorities. Exposing the dirty yes takes some courage – what if I get disagreement? How will I convince everyone? This is a great opportunity to practice ways to eliminate the dirty yes – success of those new initiatives is at stake.
So what does a dirty yes look like?
What’s your ask?
Have you ever started a conversation and the other person begins to explain everything around the topic you brought up without addressing what you want? (why, yes, of course… we have all been there). When that happens to me, I feel frustrated and not really understood. These situations make it easy to wish people would just listen more but what if there was something in your control that could change the conversation to get your ideal outcome? It starts with getting clear about what you want in the conversation.
Influence without power
You can’t make me. Oh, how I’ve been in conversations where I’ve been frustrated that the other person isn’t agreeing to what I want them to. Who was I really frustrated with? At the time I’d tell you the other person, but in reflection I was frustrated with myself. I couldn’t get them to see what was obvious to me and couldn’t figure out how to make that happen to get to my ideal outcome. I’ve seen this same frustration show up for my clients too.
Characteristics of the ideal C-Suite leader
Having the right people in your leadership team is one of the most impactful choices we make as CEOs. People with the right leadership characteristics not only bring successful results to your organization they also contribute to our personal sense of fulfilment, success and happiness. Gut feel is important as is testing that gut feel over a few meetings to really get to know a potential addition to your executive.
Getting through the storm of overwhelm
We all get the same amount of time – 24 hours a day, 7 days a week and 365 days a year – it’s what we do with our time and how we talk to ourselves that makes all the difference.
Find your purpose – win the lottery
We are also hearing from lots of clients about finding their purpose in pursuit of living their most fulfilled life. In a recent strategy development workshop our participants painted their inspiration on black rocks to capture their team purpose. It felt as good as winning the lottery at the realization of how important their work was.
You have to run slow to run fast
I’m reminded of the life lessons that taking on running parallels with any difficult goal you want to attain. The most important lesson I keep coming back to is: you have to run slow to run fast.
Is it fear or purpose that you acted on today?
We all have a vision for the future and contribution we want to make, to our organizations, to our community, to our social networks. All these aspirations lead to tension and there is no escape – with ambitions for a better future comes the possibility of failing to achieve it. The grander the vision the more risks come along for the ride. The work of leaders is to act on purpose towards our vision and accept the risks. Leadership is inherently risky and requires courage.
How leaders can be more skillful in change initiatives
We all have a vision for the future and contribution we want to make, to our organizations, to our community, to our social networks. All these aspirations lead to tension and there is no escape – with ambitions for a better future comes the possibility of failing to achieve it. The grander the vision the more risks come along for the ride. The work of leaders is to act on purpose towards our vision and accept the risks. Leadership is inherently risky and requires courage.
How leaders can build an empowerment culture
If you want to develop stronger, more confident, and greater success with your team and team members, a culture of empowerment is key. These five elements of empowerment will provide you with the building blocks to grow empowerment with your team.
Norms are meant to be broken (and then fixed)
Creating a set of norms is a helpful practice in high-performing teams. It’s the easiest and most proactive step a team can take to help team members be clear about each other’s intentions and build trust. We should also keep the perspective that everyone on the team has a positive intention to follow the norms. It’s the minimum standard of trust needed to build stronger relationships.
Celebration isn’t self-indulgent, it’s essential
You’re exhausted. You made it to the end of the project or through another challenging yet successful year. At the end, it can be easy to push on to whatever lays ahead or to collapse into vacation or a quiet period. I want to encourage you to take a moment to do something else first, even briefly. Celebrate. There is huge value in arriving and taking stock of the journey you’ve completed. Doing so means looking back and reflecting on where you started and what you’ve accomplished. It’s important to acknowledge the effort, learning, challenges overcome and growth that it took to get here.
Why leaders need to say no
No can be a difficult answer to give when you value the relationship with a team member, colleague, client or other stakeholder. Feelings of disappointing others, appearing difficult or being unhelpful can get in the way. And yet, you find yourself saying yes and then feeling a pang of regret right after. You might even engage in negative self-talk for saying yes instead of no. Effective leaders master the ability to say no with grace so they can align with what they believe and value.
Unlocking the Feedback Vacuum
There’s a feeling inside of wondering. A curiosity that can feel unsatisfied. How am I really doing? Am I making the impact that I want? What don’t I know? How could I become even better? Lacking feedback contributes to feeling this uncertainty, but how can you resolve these feelings when you’re in a leadership role with a vacuum of feedback from your team, peers or even your boss (if you have one)?
Inspiring vision – inspiring people
What kind of impact does your vision have on the people around you? I’m often in leadership discussions about the future of an organization where the topics start out around an ambitious goal – to be the leader in… or achieve a revenue target of X. Recently, one leader of a small business explained, “I would like to have 5x our current revenue in 2-3 years so that I can have flexibility when and where I work.” This falls short when it comes to inspiring your customers, shareholders, employees and everyone else that supports your organization.